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Dołączył: 03 Mar 2011
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Wysłany: Pon 15:22, 25 Kwi 2011 Temat postu: 2006 Post Office business plan of work _2112 |
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2006 work plan for post office operations
2006 my Office was still deepening reform and accelerating the development of an important year, the work must be showing a new improvement, new look, new challenges and create new results. Therefore, 06 of our total business idea is: adhere to the point, further improve the marketing network, and comprehensively promote and effectively play the role of marketing system, a firm focus on business to promote healthy and rapid development, overall improvement in service levels and service capabilities. Chinese papers League finishing. Completion million revenue, up 8%; business volume completed million, an increase of 10%, to achieve financial balance flat. Completion of the program objectives of the task measures: a management development initiatives (a), continue to pay close attention to service levels, improve service quality. 1, adhere to the services for efficiency, survival and development of the concept, the implementation of service standards, carried out in the global business delivery window assessment efforts to work effectively to resolve customer complaints and service work in the hot, difficult problems. 2, to firmly establish the 3, pay close attention to the quality of projects, regular or irregular quality of the organization of business training, business skills training, competition and other business methods, the quality of assessment for all staff to improve the overall quality of service windows, so that service a qualitative level of progress. 4, strengthen supervision and inspection, regular attendant postal routes, visit the user to hold the user forums, completely solve the weak link in the delivery of work to ensure mail delivery customer satisfaction rate of 90% or more. (b) to strengthen and improve internal management, and improving operating efficiency. 1, strengthen supervision and inspection to ensure that all basic management gradually institutionalized and standardized, to implement various types of business standardize their operations. 2, strengthening the cadre ranks, the initiative to adapt the form of development. Learning by maintaining the advanced nature education activities to improve the overall quality of team and establish the overall image of the team, focusing on unity and cooperation, the overall effect of the play, so that collective consultation on major issues, from the overall and strategic perspective to determine the unit, the sector development plan, a comprehensive, systematic way to promote enterprise reform, management, administration and so on. 3, according to the relevant provisions of the PUC to establish and improve various rules and regulations, through revision of the existing inspection system, promote the inspection process, content, frequency, basic information, the standardization of assessment methods, standardized to ensure the effectiveness of inspections and improve the inspections targeted to meet the needs of business development, to address the emergence of new business development problems, develop and improve new management approach. (b) to strengthen safety management, to ensure that funds, communications, production and safety. 1, firm implementation of provincial and Urban developed the management system and strengthen supervision and inspection, increase the inspection frequency, improve the inspection quality, there are abuses by those who strongly from the important positions replace down, resolutely implement the Council's rotation system established important positions, take preventive measures to ensure foolproof. 2, conscientiously implement the Focus on strengthening the financial safety management, production operations management and information security management security to prevent various types of accidents, and ensure the lives and property and business, ensure that all email security, to prevent mail loss damage, to ensure that the integrated computer network security. Second, the business development initiatives (a) of the Postal Savings class of business 1, continue to take professional marketing, full marketing and social marketing approach combining to consolidate the old depositors, large depositors, the development of new depositors. To develop on behalf of the wages, pensions and other , current rate is 35%, and revenue growth of 10% or more. 2, continue to carry out short-range competition, quarterly event, network and outlets, such as personal and individual competitions, increase strength and assessment efforts Lanchu to strict incentives to mobilize the full development of the initiative and savings urgency. (b), express mail service Express business set up a project development team, user-oriented and root out the internal potential, and constantly looking for new business growth, to seek cooperation in the development of multi- areas. a county to borrow more labor export opportunities, the acceptance of various types of single, cards, photos, promote the use of express mail; Second, we must strive to improve the level of service to major clients in person come close Send and guide them to use the express business; three second-generation ID card replacement grasp the opportunity of immediate early contact with the public security, to attract more initiative, and strive to express mail increased by 12%. (c) of the mail service this business is the Post's housekeeping service, over the years has shown a decline in the situation, next year we will work this business as the number one task, one further enhance the development of business confidence and a sense of urgency letter, vigorously implement the implementation, focusing on the government seal, seal cultural landscape, campus closures and corporate seal of the development; three influential individuals to start businesses to send commercial communications, also expand the types of billing operations and DM special delivery service; Fourth, the use of annual The province's young people hold a correspondence competition opportunities, prepare high-profile advocacy and research, so that more school teacher, principal attention, efforts to improve the volume of mail service, and pay close attention to the package, and increase conversion and large windows package The acceptance results, and strive to letter of 6% revenue growth. (d), newspaper subscription services newspaper and periodical subscriptions is my main business bureau, we set a good job in Party newspapers and journals received at the same time, pay close attention to the work of a one-time settlement of the deposit, and strive to 1.3 million yuan to complete a one-time settlement of the deposit, the annual 140 million to complete the task subscriptions. Subscription fees paid attention to private, campus and the Government subscribe to subscription renewal reward and punishment approach to develop break, the establishment of newspapers in the conditional branch retail counters, retail newspapers make great efforts to grasp the work, and strive to newspaper revenues increased 6%. (e) Intermediate Business Development continue to pay close attention to the middle of business and agency business, a good grasp of the peak season for this business opportunity,[link widoczny dla zalogowanych], and in line with Council's business development center to carry out the good promotional activities. Telephone Number to fulfill on behalf of the family, on sale Mobile, China Unicom million payment cards, recharge cards PHS million, insurance coverage million. (f), logistics and agricultural distribution business role, not only is the postal market development needs, but also establish a good social image of the postal business needs. So in 2006 I Board to continue to strengthen the of critical items. Tracking the user's return visit in a timely manner, timely understanding of the situation, for users to resolve problems encountered during use, improve the user data files. Strive to sell 06 faced the fierce market competition, market diversification and communication challenges, the Bureau adhere to the concept of establishing the modern postal development, and explore in accordance with the laws of market economy, improve the operation of enterprises, determine development priorities, further deepen the professional management, marketing changes, grasp the six focus: focus on cultivating the development of postal services market, on the one hand insisted on expanding the scale of postal savings, based on the structure adjustment of demand deposits, fixed savings; the one hand, the expanding 邮递类业务 income scale; focus on efficiency and quality of stress, so that giving priority to efficiency, from the past emphasis on quantity vector, both qualitative change in focus to all the work to upgrade the quality of economic operation up; efforts to implement standardized management work, lay a solid foundation to ensure the development, integration of postal network resources, from the full marketing program to the professional sales and marketing changes, increased market development, to promote structural adjustment; efforts to improve service levels, and promote depth, to provide sincere service, personalized service, differentiated services, and continuously improve quality of postal services; focus on building corporate culture, ability to consolidate and develop the existing business, based on the Post to develop modern logistics, the middle agent class of business, and strive to shape the distinctive characteristics of the times and the Post with the corporate culture. facing new development opportunities and challenges, 06 tasks long way to go to to a higher level, we need to pay a considerable effort, we have to with enthusiasm and high morale the times, blaze new trails, work hard, co-workers in the global effort, unity of thinking, confidence, work, and create a better development of my future Post Office.
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