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Dołączył: 18 Kwi 2011
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Wysłany: Sob 8:49, 23 Kwi 2011 Temat postu: Nike Hyperize 201109opDo A Needs Analysis Before B |
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many times I see phone systems installed that don’t suit the needs of the business. If you needed a new allocation truck you wouldn’t buy a four-door sedan. But that’s how bad it is periodically because a business gets sold equipment that their provider just wants to get rid of.
In array to get the best system for your business at the best amount you need to do a Request for Quote (RFQ). But you can’t do the RFQ until you have done a Needs Analysis. Whether you do this yourself or get an independent consultant to do it entails a lot extra than equitable “how numerous lines do you need?’
There are many general questions that need to be replied such as: how many workers require their own telephone extension; do you need telephones away from desks, i.e. conference room, lunch apartment, copy room, etc; do you need Area code routing [link widoczny dla zalogowanych], and many more.
Then there are office protocols that need to be identified such for are shrieks to one enhancement handled by one acolyte? [link widoczny dla zalogowanych], what namely the backup program when reception isbusy alternatively no by their table?, ought phones work to an Auto-attendant and whether someone needs assist they dial ‘0’? Other requirements may comprise paging through telephone sets or overhead paging. Also, are internal conference calls from offices required? These merely touch the surface of what ought work into your RFQ.
It can be a quite tough to purchase the best system for your needs if you are not aware of the advances in technology- and why would you be? It’s not as if you call in providers and suppliers twice a year to acquaint you what’s fashionable.
For sample [link widoczny dla zalogowanych], voice send features have increased a great deal. Does your phone system require a enterprise catalogue? How many bough do you want aboard your tree? Does the company directory give the buyer the discretion to transfer directly to the extension? Do you require message notification from your private mailbox to your cell call when a information is left in your mailbox?
Pricing of telephone systems varies greatly. Rather than get an price from 1 supplier you should get quotes from a kind of sources. You can retention as much as thirty to fifty per cent which more than pays for the cost of hiring an independent agency to do anything for you.
In your RFQ you need to query your bidders to clarify the sum of training they will cater afterward implementation. You also absence to understand what their vouch provides and because what phase of time. Avery important answer is to ask them to clarify what their guarantee does not provide.
Your tel system is a critical tool in the operation of your business. Make sure you apply the same diligence to an upgrade or new system as you would for anyone additional important buy.
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